Verified Reviews of Conrad New York Downtown
Below are the verified reviews from guests that we have booked recently:
"I’m n the past, this has been a fabulous hotel. However, this time around there were a few minor iss"
Overall Score3.0/ 5
1) We were not provided our white luggage stub as the bellman said our room was ready. It wasn’t. 2) After our nightly turn down service, the remote for the front room of the suite went missing. 3) the telephone to call to the front desk didn’t work. 4) the room was not nearly as clan as it has been in the past.
Emilie V. (Individual traveler, booked 1 room), from
23-Jan-2025 Verified Review, stayed from Sun Jan 19 to Tue Jan 21 2025 at a $457.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Conrad New York Downtown
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With the perfect location within the trendy neighborhoods of downtown, the Embassy Suites Hotel® New York City is the only upscale all-suite hotel located on the water in lower Manhattan. Each two-room suite is beautifully decorated with private bedroom & spacious living room, which includes a queen size sofa bed, two flat screen televisions, mini-bar, microwave oven, wireless high-speed Internet access, dining/work table & luxurious bathroom amenities. Complimentary daily cooked to order hot breakfast and nightly Manager’s cocktail reception is provided daily to all hotel guests. The hotel also anchors an extensive retail and entertainment complex in Battery Park City that includes a movie theater, 20,000 square-foot New York Sports Club and several restaurants and bars.
Amenities / Features
Airport & Shuttle Information
Convenient to all 3 area airports.La Guardia (LGA) - 17 miles - $55 approximate taxi fare.Newark (EWR) - 13 miles - $65 approximate taxi fare.JFK (LGA) - 13 miles - $45 approximate taxi fare.
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
About Conrad Hotels & Resorts
- Offer luxury bath amenities: Aromatherapy Associates, Shanghai Tang, Tara Smith Vegan Hair Care and The Refinery for men
- Create your own martini at the bar
- Customized relaxation pillows
- Spa services available
- Conrad Concierge App allows you access to any and all luxury services
The Conrad Hotels & Resorts highlights above are subject to change without notice.